Conditions guide

Peripheral neuropathy

Peripheral neuropathy means damage to the nerves outside the brain and spinal cord. It often starts in the feet and can cause burning pain, numbness and weakness. Diabetes is the most common cause in the UK. This guide explains the types, the warning signs that need urgent help, NHS treatments for nerve pain, and your rights at work.

People aged 55 and over affected
About 1 in 10
Most common cause in the UK
Diabetes
People with diabetes affected
Up to 1 in 4
Diabetes-related amputations in the UK
Over 180 a week

This guide is general information, not medical advice. Medicines and treatments must be prescribed or recommended for you by a doctor or pharmacist. We do not give doses here.

What peripheral neuropathy is

Your peripheral nerves carry messages between your brain and spinal cord and the rest of your body. They control feeling, movement and things that happen automatically, like digestion and heart rate. When these nerves are damaged, the messages go wrong. This is peripheral neuropathy.

It is common, especially as people get older. About 1 in 10 people aged 55 and over in the UK has it.

Common causes

  • Type 1 or type 2 diabetes
  • Drinking too much alcohol over many years
  • Low vitamin B12
  • Some chemotherapy medicines
  • Some other medicines, such as certain antibiotics
  • Underactive thyroid
  • Kidney or liver disease
  • Shingles, HIV and other infections
  • Nerve injury
  • Inherited conditions, such as Charcot-Marie-Tooth disease
  • Guillain-Barré syndrome
  • Rheumatoid arthritis, lupus and other immune conditions

Diabetes is the most common cause in the UK. High blood sugar slowly damages the small blood vessels that feed the nerves. Up to 1 in 4 people with diabetes have nerve damage. Sometimes no cause can be found. This is called idiopathic neuropathy.

Types of neuropathy

Neuropathy is described by which nerves are affected. Many people have more than one type.

Diabetic neuropathy

Nerve damage caused by diabetes. It most often affects the feet and legs first. It raises the risk of foot ulcers, because injuries may not be felt.

Sensory neuropathy

Affects the nerves that carry touch, temperature and pain. It causes pins and needles, numbness, and burning or stabbing pain.

Motor neuropathy

Affects the nerves that control muscles. It causes weakness, cramps, twitching and trouble lifting the front of the foot.

Autonomic neuropathy

Affects the nerves that run things automatically. It can cause dizziness when standing, bowel and bladder problems, sweating changes and sexual problems.

Polyneuropathy

Many nerves are affected at once, usually in both feet first. Most people with diabetic neuropathy have this type, often with sensory and motor symptoms together.

Mononeuropathy

Damage to a single nerve. The most common example is carpal tunnel syndrome, where a nerve in the wrist is squeezed.

Chemotherapy-induced neuropathy

Some cancer medicines damage nerves. It may improve after treatment ends, but for some people it lasts.

Inherited neuropathy

Such as Charcot-Marie-Tooth disease. It usually starts in childhood or early adult life and gets worse slowly.

Symptoms and how it progresses

Symptoms depend on which nerves are damaged. Common ones include:

  • Pins and needles or tingling
  • Numbness, or not feeling pain or heat
  • Burning, stabbing or shooting pain
  • Pain that is worse at night
  • Feeling pain from light touch, such as bedclothes
  • Muscle weakness, cramps or twitching
  • Poor balance and falls
  • Dizziness on standing, bowel or bladder changes

Most neuropathy develops slowly, over months or years. It usually starts in the toes and feet, because the longest nerves are affected first. Over time it can seem to spread up the legs and later into the hands. This is sometimes called a "glove and stocking" pattern.

  1. Months to years

    Early signs

    Tingling, numbness or burning in the toes and feet. It may come and go at first.

  2. Gradual

    Spreading

    Symptoms move up the feet and legs. Pain may get worse at night. Balance may be affected.

  3. Later

    Hands and weakness

    The hands can be affected. Muscles may weaken. Loss of feeling raises the risk of foot injuries.

  4. Ongoing

    Managing it

    Treating the cause, such as controlling blood sugar, can slow or stop it getting worse. Badly damaged nerves don't usually repair.

This is a typical pattern, not a rule. Some causes, such as Guillain-Barré syndrome, come on over days or weeks and need urgent help.

When to get urgent help

Call 999 or go to A&E if you have

  • a foot wound or ulcer with a high temperature, shivering or feeling very unwell
  • a foot that has turned black, blue or very pale, or feels cold and painful
  • weakness spreading quickly up your legs or arms over hours or days
  • difficulty breathing or swallowing
  • sudden weakness on one side of your face or body, or slurred speech

Same day: foot team, GP or NHS 111 if

  • you have diabetes and find a new cut, blister, sore or ulcer on your foot
  • your foot is hot, red or swollen, even if it doesn't hurt
  • the shape of your foot changes
  • there is pus, a bad smell or spreading redness
  • you have new weakness or numbness that is getting worse quickly

See your GP if

  • you have pain, tingling or loss of feeling in your feet or hands
  • you have loss of balance or weakness
  • a cut or sore on your foot isn't healing
  • your nerve pain medicine isn't working or has side effects
  • you have diabetes and haven't had a foot check this year

A hot, red, swollen foot can be Charcot foot

If you have neuropathy, a warm, red, swollen foot may be Charcot foot. This is where bones in the foot weaken and can break or change shape, often without much pain. It needs to be seen quickly by a specialist foot team. NICE says people with an active diabetic foot problem should be referred to a specialist foot service within 1 working day. Keep weight off the foot until you have been seen.

Diagnosis and referral

Your GP will ask about your symptoms and check feeling, strength and reflexes in your feet and hands. Blood tests look for common causes, such as diabetes, low vitamin B12, thyroid, kidney and liver problems.

If the cause isn't clear, or symptoms are unusual or getting worse quickly, your GP may refer you to a neurologist. Tests they may use include:

  • Nerve conduction studies, using small electrical pulses on the skin
  • Electromyography (EMG), using a fine needle in a muscle
  • More blood tests, including for rare and inherited causes
  • Sometimes an MRI or other scan
  • Rarely, a lumbar puncture
  • Rarely, a small nerve biopsy

If you have diabetes, you should have a foot check at least once a year at your GP practice or diabetes clinic. This includes testing the feeling in your feet. It is free on the NHS. If you are at higher risk, NICE says your feet should be checked more often: every 3 to 6 months for moderate risk, and every 1 to 2 months for high risk.

Treating nerve pain

The first step is to treat the cause, where possible. That might mean better control of blood sugar, B12 injections or tablets, cutting down alcohol, or changing a medicine that is damaging the nerves.

Ordinary painkillers such as paracetamol and ibuprofen often don't help nerve pain. Instead, doctors use medicines that calm down overactive nerves. These are called neuropathic pain medicines. They are started at a low dose and built up slowly.

Amitriptyline

Prescription, usually from your GP

An older antidepressant used in small amounts for nerve pain. It is often taken in the evening as it can make you drowsy. It is one of NICE's first-choice options.

Duloxetine

Prescription, usually from your GP

Another antidepressant that also treats nerve pain. Local NHS guidance often suggests it first for painful diabetic neuropathy.

Gabapentin and pregabalin

Prescription, usually from your GP

Medicines first made for epilepsy. They are controlled drugs, so prescriptions are closely managed. They can cause drowsiness and dizziness. Don't drive if you feel affected, and don't stop them suddenly.

Capsaicin cream or patch

Cream on prescription; patch from a specialist

Made from chilli peppers. It is used for pain in one small area when you can't take, or would rather not take, tablets. It can sting or burn at first.

Tramadol

Prescription, short term only

A strong opioid painkiller. NICE says it should only be used for a short time as "rescue" treatment during a flare-up while you wait for specialist help. It is not recommended long term.

How the NICE pathway works

  1. Try one first-line medicine

    Several weeks at the highest dose you can manage

    NICE offers a choice of amitriptyline, duloxetine, gabapentin or pregabalin. Side effects are often worst in the first week or two and then ease. It can take several weeks of slowly building up before you know if a medicine helps. Local guidance often suggests giving each one 4 to 8 weeks.

  2. Switch if it doesn't help

    Try another of the four

    If the first medicine doesn't work or you can't cope with the side effects, try one of the other three. You may need to try more than one. Ask before stopping, as some need to be reduced slowly.

  3. Review regularly

    Early on, then at least once a year

    Your GP should check how well the medicine works, any side effects, your sleep, mood and daily activities, and whether you still need it.

  4. Specialist pain service

    If pain is severe or treatments haven't worked

    NICE says you should be referred to a specialist pain service if your pain is severe, badly limits your daily life, or isn't helped by first-line medicines. You can be referred at any stage.

Specialist options

Surgery is not usually used for neuropathy itself. It may help where a single nerve is trapped, such as carpal tunnel syndrome. Other options from specialist services include:

Pain management programme

Specialist pain clinic

A course run by a team that may include a psychologist, physiotherapist and nurse. It teaches ways to live and work well with long-term pain. Courses usually run over several weeks.

Physiotherapy and occupational therapy

GP or specialist referral

Exercises for strength and balance, help to prevent falls, and advice on equipment such as splints, insoles or a foot-drop brace.

TENS

Buy your own, or try one through physiotherapy

A small machine that sends mild electrical pulses through pads on the skin. Some people find it eases nerve pain. Check with your doctor first if you have a pacemaker or are pregnant.

Specialist foot care

Podiatry or foot protection service

For people with diabetes at higher risk of ulcers. This can include regular foot checks, treatment of hard skin and corns, and specially made shoes or insoles.

Looking after your feet

If you can't feel your feet properly, you may not notice a cut, burn or blister. A small wound can turn into an ulcer, and an ulcer into a serious infection. Foot ulcers come before most diabetes-related amputations. Good daily foot care is one of the most important things you can do.

Check your feet every day

  • Look at the tops, soles, heels and between your toes. Use a mirror or ask someone to help.
  • Look for cuts, blisters, redness, swelling, hard skin or changes in colour or shape.
  • Never walk barefoot, even at home.
  • Check inside your shoes before putting them on.
  • Test bath water with your elbow, and don't put feet on hot water bottles or near heaters.
  • Wear well-fitting shoes and seamless socks.
  • Diabetes UK's "Touch the Toes" test is a quick way to check feeling at home with a helper.

Self-help

Protecting your nerves

  • If you have diabetes, keep blood sugar, blood pressure and cholesterol in your target range
  • Stop smoking, which reduces blood flow to the nerves
  • Cut down on alcohol
  • Eat a balanced diet with enough vitamin B12
  • Go to your yearly diabetes and foot checks

Living with nerve pain

  • Stay active. Walking, swimming and cycling are gentle on feet
  • Do balance exercises to lower your risk of falls
  • Use a bed cradle to keep covers off painful feet
  • Pace your day and keep a pain diary
  • Get up slowly if you feel dizzy when standing

Getting the best care

Tips for appointments

  • Ask what is causing your neuropathy, and whether it has been fully looked into.
  • Keep a diary of pain, sleep, falls and how symptoms affect work. Take it to appointments.
  • Ask how long to try each medicine, and what to do if it doesn't help.
  • If you have diabetes, ask what your foot risk level is and how often your feet should be checked.
  • Ask for a referral to a foot protection service, physiotherapy or a pain clinic if you need one.
  • Ask your pharmacist about side effects and other medicines that might interact.
  • If you aren't happy with your care, you can ask for a second opinion.

Neuropathy and work

Peripheral neuropathy can count as a disability under the Equality Act 2010 (the Disability Discrimination Act in Northern Ireland). This applies if it has more than a minor effect on your daily life and has lasted, or is likely to last, at least 12 months. Conditions that get worse over time count. The law looks at how you would be without treatment.

If it counts, your employer must make reasonable adjustments. These might include:

  • A seated role, or less standing and walking
  • Flexible hours and regular breaks
  • Working from home when needed
  • Parking close to the entrance
  • Changes to safety footwear rules
  • Time off for appointments
  • Avoiding work with vibrating tools or cold
  • Help with fine hand tasks

Equipment that can help

  • Ergonomic chair
  • Sit-stand desk with an anti-fatigue mat
  • Footrest
  • Ergonomic keyboard and mouse
  • Voice recognition software
  • Easy-grip tools and pens
  • Perching stool
  • Walking aids

Access to Work is a government grant that can pay for equipment and support at work. For advice on your rights, contact Acas or Citizens Advice.

Benefits

Depending on how neuropathy affects you, you may be able to get Statutory Sick Pay, Personal Independence Payment (PIP) or Adult Disability Payment in Scotland, new-style Employment and Support Allowance or Universal Credit. If you have diabetes and take medicine for it, you can get free NHS prescriptions in England with a medical exemption certificate. Turn2us and Citizens Advice can help you check.

How The Beyond Pain Foundation can help

If NHS waits are too long, or the help you need isn't available to you on the NHS, we may be able to fund:

  • A private consultation with a neurologist or pain specialist
  • A course of physiotherapy for strength and balance
  • A pain management programme
  • A TENS machine recommended by your doctor or therapist
  • Private podiatry, or specialist footwear and insoles
  • Workplace or home equipment, such as an ergonomic chair, a sit-stand desk or bathing aids

We fund treatment, equipment and support, not general living costs. A foot emergency needs the NHS straight away, so don't wait for a funding decision. Prices vary, so always get a written quote to include with your application.

Support and sources

Diabetes UK

Information and helpline

Helpline 0345 123 2399 (Scotland 0141 413 5148), Monday to Friday, 9am to 6pm. Advice on nerve damage and foot care.

diabetes.org.uk

Pain Concern

Charity for people living with pain

Helpline, leaflets, an online forum, a podcast and free courses on living with long-term pain.

painconcern.org.uk
Sources for this guide

Last reviewed: October 2026.